Rescheduling policy

Rescheduling policy for Corporates

In case Oxzer Academy reschedules the training event, the options available to the corporate are:

• 100% refund, if the rescheduled dates do not fit into the corporate schedule.
• The corporates would have the privilege of rescheduling the training within the next 30 days beyond which the training charges will be revised.
• The corporates, if they so wish, can send a replacement in place of another participant. However, this should be intimated to Oxzer Academy at least 3 days prior to the start of the training event.

Whereas, if for some unforeseen reasons, a corporate wishes to reschedule their training to a future date (within 60 days only), a rescheduling fee is charged as mentioned below:

• If the rescheduling request is received 10 business days prior (or more), 10% of course fee will be charged.
• Please note that rescheduling will be subject to availability of dates.
• If the request of rescheduling is received within 10 business days or less, no rescheduling will be allowed.
• In case any of the learner wants to cancel his enrolment before the training course has started, corporate can send a replacement instead. However, once the training course is started, no replacement will be allowed.
• Notwithstanding the foregoing, the course must be attended within 6 months of the participant’s original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period.