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1.1 : Role of Emerging Disruptive Technologies in Healthcare Services and Applications

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1.2 : Digitisation of Healthcare Electronic Medical Record (EMR) Keeping

3

1.3 : Applications of Analytics/Big Data Analytics in Healthcare Services

4

1.4 : eSanjeevani: Tele-consultations

5

1.5 : Introduction to Marketing

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1.6 : Understanding New Business Challenges

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1.7 : Managing Communication Crisis

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1.8 : Managing Hospital

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1.9 : Managing Service Organisations

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1.10 : Service Recovery

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1.11 : Managing Patient Experience and Relationships

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1.12 : Digital Marketing for Healthcare

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1.13 : Multi-specialty Private Institutions

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1.14 : Limited-specialty Private Institutions

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1.15 : Mission-driven Not-for-profit Quaternary-care Service Providers

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1.16 : The Last Mile – Healthcare Delivery to Rural India

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1.17 : Healthcare Business Model – A Study of an Organisation

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1.18 : Closing the Communication Gap in Physician Competency

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1.19 : Managing Difficult Encounters

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1.20 : Dealing with the Media and Online Reviews

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1.21 : Handling Physician-to-Physician Communication

1

2.1 : Basic Accounting

2

2.2 : Financial Statements Analysis

3

2.3 : Project Finance

4

2.4 : Financial Management/Working Capital Management

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2.5 : Corporate Finance

1

3.1 : Entrepreneurship

2

3.2 : Competing Through Strategy

3

3.3 : Stakeholder Management

4

3.4 : Family on Business

5

3.5 : Managing Board/Governance in the Organisation

1

4.1 : Managing Ethics

2

4.2 : Mental Health

1

5.1 : Team Building and Leadership

2

5.2 : Managing Self

3

5.3 : Conflict Management

4

5.4 : Change Management

5

5.5 : Interpersonal Skills

1

6.1 : Healthcare Systems in Different Countries

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6.2 : Regulatory and Ethical Issues Specific to the Healthcare Sector

3

6.3 : Public Policies in Healthcare

4

6.4 : Designing Thinking in Health Systems

5

6.5 : Harnessing Technology in the Healthcare Sector

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7.1 : Introduction to Operation Excellence

2

7.2 : Process Fundamentals

3

7.3 : Operational Delivery in Hospitals

4

7.4 : Project Management

5

7.5 : Managing Quality in Hospitals

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7.6 : Lean Management in Healthcare

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7.7 : Optimisation in Healthcare

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7.8 : Facility Location and Facility Layout

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7.9 : Supply Chain and Inventory Management

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7.10 : Staffing and Scheduling

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7.11 : Resource Allocation

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8.1 : Data Visualisation

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8.2 : Predictive Analysis

3

8.3 : Legal Issues in Healthcare

4

8.4 : Negotiation

5

8.5 : Simulation (Bear Game)

6

8.6 : Team Building Exercise

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8.7 : Strategic Simulation